Q
What are accepted payment methods?
ARacer Boxes is pleased to accept payment by cheque, bank draft, or e-transfer. We currently do not accept credit cards.
Q
What are the payment terms?
AFor all new customers require, we require a minimum of a 50-75% deposit with the amount determined by the type and difficulty of the job. Payment must be made in full before any shipping.
Q
Do you ship or deliver?
AWe have the ability to ship boxes throughout Canada and the United States. Our customers also have the option of picking up their order directly from our Richmond warehouse.
Q
Do you provide design services?
ANo, we do not provide design services. All artwork and/or drawings must be provided by the customer.
Q
Are your cardboard boxes recyclable? Are your products environmentally friendly?
AYes, all of our boxes are made from paper, making them recyclable products.
Q
Is there free shipping?
AWe offer free shipping within Metro Vancouver for orders over $500.
Q
How long does a non-custom order take?
AIf we have the box size in stock, we can ship it out right away.
Q
How long does a custom order take?
AWe typically need 2-3 weeks to complete a custom order. If it is a repeat order, only 1-2 weeks is necessary.
Q
Do you offer bulk discounts?
AYes, any order for a pallet or skid of cardboard boxes will receive a bulk volume discount.
Q
Do you sell to retail or wholesale?
AWe sell to both retail customers and wholesale and business customers. On our stock cardboard boxes (standard sizes), we have the ability to sell in very small volumes.

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